AI Chatbot for a Building Materials Store

1. Integrated an AI chatbot into the online store’s website.

2. Provided consultations on product specifications, intended use, and applications of building materials.

3. Delivered up-to-date information about products, pricing, availability, and other website content.

4. Recommended suitable products based on customer needs and search queries.

5. Enabled product search by description, specifications, or application.

6. Used the website’s knowledge base to generate accurate and context-aware responses.

7. Conducted natural conversations in Ukrainian while maintaining the context of previous messages.

8. Automated responses to common customer inquiries, reducing the workload on sales managers and speeding up the product selection process.